Let’s continue to talk about our blog series “Remote Teams in an Era of Agile”. What I have mentioned in my previous blog post was “Technical Excellence and Agility”. Today, I would like to continue with the time zone challenge within international teams working across different time zones.
May 26, 2021 | SW Maintenance & Support
The concept of Artificial Intelligence (AI) first made an appearance in 1950, when British computer scientist Alan Turing put forward an ‘imitation game’ to assess if a computer
May 5, 2021 | SW Maintenance & Support
A legacy system can be defined as outdated computing software and/or hardware that is still in use. Most legacy systems or setups exist due to some reasons such as long-term ongoing projects, support contracts, the difficulty of replacing modern ones due to cost or any kind of limitations.
How we set up a multilingual full functional support team in a short timeframe – while transferring years long operation
Jan 20, 2021 | SW Maintenance & Support
Setting up a multilingual full functional support team in a short timeframe is not easy. It requires well-planned transition and efficient team selection process. There are more incompetent support advocates compared to excellent ones and also transition process planning requires unique experience and has lots of technical and business risks to overcome.
Dec 17, 2020 | SW Maintenance & Support
Nearly almost all organizations, even which use agile practices, get in a tizzy with legacy applications. As the time went by, based on outmoded architecture, those ones have been expected to do things beyond for what they were originally designed decades ago.